Commercial Accounts for Multifamily & Contractors

Tiered pricing for apartment communities, property management companies and licensed contractors. Apply once, then anyone on your purchaser list can buy at the counter. We do not offer credit — every purchase is paid in full at time of sale.

Account type · Multifamily, property & trade · Updated · August 2026 · Pricing · Tiered volume
Open a commercial account
Apartment communities · Property management · Licensed contractors & trade

An approved account gets you tiered pricing based on your volume, a purchaser list so your techs can buy without you present, and optional PO and receipt handling. There is no fee to apply and no minimum purchase.

WHAT YOU GET
  • Tiered pricing by volume
  • Free parts testing at the counter
  • Up to 16 authorized purchasers
  • PO numbers and emailed receipts
WHAT WE DO NOT DO
  • No credit, net terms or billing
  • No shipping — in person only
  • No phone sales
  • No returns on electrical parts

Every purchase is paid in full at the counter by cash, debit or credit card.

How to apply
STEP 1 · Download and complete the application

It is a printable PDF. It has to be signed and four of the store policies initialed, so it cannot be filled out as a web form.

Download the application (PDF)

STEP 2 · Gather your documents

Missing documents are the most common reason an account sits unapproved.

  • W-9 or other proof of business / Federal Tax ID
  • Signed Texas exemption or resale certificate — only if claiming tax exempt
  • Texas driver’s license and EPA 608 card for each person who will buy refrigerant
  • Sample purchase order, if your company requires one
  • Property list, if the account covers more than one location
STEP 3 · Send it back

Email the signed application and documents to parts@otp-hvac.com, or bring everything to the counter at 10226 Plano Rd, Suite 104. Applications are reviewed and approved or declined, typically within one week.

Questions before you apply?

Call or text (214) 340-9421, email parts@otp-hvac.com, or come by the counter. We are happy to walk through pricing, what your properties run, and whether an account makes sense before you fill anything out.

Plan a visit

Walk in. We’ll match it.

Bring your old part or a photo of your unit. We’ll find the replacement, test the new one before you leave, and walk you through the install if you’ve never done one.

Open now Mon-Fri 10am-7pm · Sat 10am-3pm · 10226 Plano Rd, Dallas